Archive for the ‘facebook’ Category

Facebook acquaintances the new TV stars

Thursday, July 22nd, 2010

Yesterday afternoon I shared a cold drink with a friend in one of Berlin’s beer gardens, taking a short break from the current heat wave to talk about my research. “I used to be on Facebook a lot,” she said, “but found that it left me feeling bad about my life.” It’s a sentiment that I’ve heard from lots of people over the last few months: you see others leading amazing lives, and wonder why your life seems so not-so-amazing in comparison.

My friend was quick to point out that she knows rationally that this makes no sense. Of course those people have problems too. Of course they post pictures of vacations (but only the flattering ones) and not of boring days at work.

In my trips back to Colorado, I have been struck each time by the discord between people’s Facebook lives and what they say in private. On Facebook they have been on an amazing vacation to exotic beaches. In person they confess that the vacation was a desperate attempt to save a marraige. On Facebook they have been to gliteratee tech conferences. In person they confess they haven’t been able to sleep for months, and are on anti-anxiety medication from the stress of financial pressures on their company. It is a strange case of schadenfreude for me to hear this, knowing that I had been jealous of their beach time and glamor.

What’s interesting is that this feel-bad Facebook effect seems to come from a distinct source: not-so-close Facebook friends.

In the case of true close friends, you know about all the crap that is going on in their lives. From deep interaction, you know the specific pains and doubt that lies behind the smiling profile picture.

No, the life-comparison danger comes from the weak ties; from those people you met at a conference, or the friends from High School that you haven’t interacted with since they friended you last year. From these people you get a constant stream of life, edited to show the good parts.

Since TV was invented, critics have pointed out the dangers of watching the perfect people who seem to inhabit the screen. They are almost universally beautiful, live in interesting places, do intereseting work (if they work at all), are unfailingly witty, and never have to do any cleaning. They never even need to use the toilet. It cannot be pschologically healthy to compare yourself to these phantasms.

So it’s interesting that social networks have inadvertantly created the same effect, but using an even more powerful source. Instead of actors in Hollywood, the characters are people that you know to be real and have actually met. The editing is done not by film school graduates, but by the people themselves.

In the end, my friend’s strategy seems to be the right one: don’t spend too much time purusing the lives of people who aren’t in your life. And spend more time learning about the uncut, unedited, off-line lives that your friends are actually living.

When values go wrong: Surprising tales from cats, rats, bees, and Russian chat rooms.

Friday, April 16th, 2010

[Another longish essay-ish post about my new favorite topic. About 10 minutes to read. The first essay is here.]

Why did you do what you did last night? Why did you open your computer today? And why, getting to the point, did you choose to read this post? This is my second post about “value systems.” That is, those little systems in you (and every living thing) that helps you choose what you do.

I said that talking about a value system is difficult because it is so obvious, like trying to point to air.  But we do think about air at times—especially when we don’t have it! Just last week my Berlin flatmate decided to stain some wood in our kitchen. The smell of those harsh chemicals burned my nostrils, triggered an instant headache, and had me running for the door in a desperate bid for fresh air.

Likewise, to see the importance of a creature’s value system, we can look for cases where the system leads them wrong. We can find these cases in fearless ill-fated rats, bumbling bees, lonely Russian men, and —just maybe— even in you as you read this.

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Speaking of un-fresh air in my flat, it’s only fitting the first example begins in a cat litter box. Or shortly before the box, to be precise. Toxoplasma gondii, known as “toxo” for short, is a parasite with a fondness for cats.  They are so tiny that 10 could fit across the width of a human hair. And for reasons we won’t get into here, they can only reproduce in cat intestines. (Sorry, another story about little creatures in the digestive system!) Once some baby toxos have been made, its time for them to venture out in the big world for a grand adventure of their own. And if it was a family kitty, the first stop on that adventure is a litter box.

toxoplasma_gondii_tachy
Toxos at play.
(Photo from Wikipedia.)

Once outside, the young toxos face a problem: how are they going to follow their dreams of settling down in a cat gut all of their own? They are far too small to make it on their own. The answer, it turns out, is with unwitting help from another creature, the second star actor in this story.

Rats, for reasons known only to them, eat cat poop. When this happens, it is a big step for the baby toxo. The next step in his life adventure. But remember that he can’t reproduce here–he needs a cat. But it is here, inside the rat, that toxo works his value-system magic.

Rats, as a rule, are terrified of cats. Their value system concerning cats might look like this.

rat-value-system

Once in the rat, the young toxo makes his way to the rat’s brain. Once there, he does a little bit of tinkering that scientists still don’t fully understand. (They recently found that toxo DNA contains sequences related to dopamine production in animals, and dopamine is a big player reward systems.) In any case, the results of this tinkering in the rat are astounding. It is no longer is afraid of cats. Moreover, the smell of cat urine becomes sexually arousing!

rat-value-system-modified
This change of values, as you might suspect, doesn’t bode well for the newly fearless rat. Rats who enjoy a cat’s company are likely to become a cat’s dinner.

Jumping Cat
Typical toxo home
(Photo from ShutterSparks)

This sad truth for the rat brings up an deep point about value systems. To function correctly, they must be tuned needs of the organism and the realities of the environment it lives in. A rat who likes cats is not tuned to the realities of cats. [1]

In any case, the cat’s easily caught meal is a big win for our young toxo. He will soon find himself, along with the rat (now deceased), in the cat’s small intestine. He made it! And if this toxo is very lucky, the cat might have earlier ingested a different rat with a different toxo, who has been patiently waiting. You can imagine the scene. Two young toxos see each other from across the intestine. Their eyes lock. They come closer. “You complete me,” whispers the new arrival. And so, thanks to some value-system modification, the circle of life goes round once more, toxo-style.(Okay, that last part may not be strictly scientifically accurate…)

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For a second interesting case of value system misfires, consider the curious case of Ophrys Orchids, also known unflatteringly as “Prostitute Orchids.” Like most flowers, they rely on bees to get their pollen to other orchids. What’s different is how they do it. [2]

You see, these flowers look just like a very attractive female bee. And not only does “she” look great, but she smells great too. The orchid emits the scent of virgin female bumblebee pheromones. For the casual male bumblebee innocently flying by, all signs point to “Go!”. And indeed he goes, engaging in what scientists call “pseudo-copulation.”

There’s a reason one scientist referred to these orchids as the “inflatable love dolls of the floral kingdom.”

250px-ophrys_bombyliflora_mallorca_01

That’s one fine looking bee—or is it?
The Bumblebee Orchid, aka Ophrys bombyliflora. (Photo from Wikipedia)

After some time the male bee figures out the “pseudo” part of what’s going on, and flies away. Now he is (1) covered with pollen and (2) really in the Mood. So he flies off, doubly determined to find real romance. Yet if the orchids have their way, this next “bee” will be just like before. And the frantic moves of this second attempt, he now deposits the first orchid’s pollen onto the second, insuring a next generation of  flowers. What clever orchids! And what a seriously frustrated bee!

So what does this have to do with a value system? The bee, like the toxo-infected rat, is following the dictates of his value system. It looks something like this.

bee-value-system

The difference between the sucker rat and the sucker bee is that the bee’s system wasn’t changed. He liked female bees just as much before the orchid encounter as after. Instead, the orchid tricked the bee’s perception. The rat in our first example still perceived cats as cats, but simply was not afraid of them anymore. The bee perceived the orchid to be a sexy bee.

The rat perceived the world correctly, but valued it wrong. The bee perceived the world wrong, but valued his illusion correctly.

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Sure, we can giggle at the foolish bee, and even feel sorry for the poor rat who perhaps thought he could be pals with the cat. But what about us humans and our value system? Are we susceptible to this?

There are hundreds of species of orchids, but scientist have found none that resemble life-sized, good-smelling supermodels.

But consider this. Online security experts have reported that there are now programs in Russia that can simulate flirting in chat rooms. The program appears in the chat rooms as a flirtatious woman eager to talk. With clever banter, it attempts to lure the conversation partner into revealing personal information or even to send photos. The user may be infected with malware, or the information used to commit identity fraud.

Russian man with hat.

Thinking about that woman from the chat room last  night.
(Photo via Adam Jones, PhD.)

In comparison, it seems the bees got off easy. They lost lost only their time (and maybe their self-respect), but these chat victims could lose a lot of money (and definitely their self-respect).

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So human value systems can be tricked by perception problems, just like bees. “There’s a sucker born every minute,” you might answer. But could humans be affected by the something like toxo? Could your value system be changed by some “brain tinkering”?

Turns out we don’t have to look far for an answer. Scientists have recently discovered that humans are also affected toxo.

Toxo doesn’t live only in rats and cats. It can live in any warm-blooded mammal. That’s the reason pregnant women are advised to stay away from litter boxes—a new toxo infection can cause serious problems for a developing fetus. You can also get it by eating undercooked meat from an infected animal.

Wait, it gets more interesting.

Not only could you be infected, there’s a real chance that you already are. This is no joke. 11% of people in the United States have it. In France the number stands at 88%, 80% in Germany, 22% in Britain, and 4% in Korea. Worldwide, 1 in 3 people carry the toxo parasite.

Scientists have known this for years, but thought that the infection had no symptoms in humans. After all, toxo is specialized for rat brains. (You are a dead-end for toxo, as there is such small chance of you being eaten by a cat.) However, recent studies have shown that toxo does make subtle but significant and observable changes. To quote one study of those infected, “The men were more likely to disregard rules and were more expedient, suspicious, jealous, and dogmatic. The personality of infected women, by contrast, showed higher warmth and higher superego strength, suggesting that they were more warm hearted, outgoing, conscientious, persistent, and moralistic. Both men and women had significantly higher apprehension compared with the uninfected controls.”

Value systems are important. Just like I was in bad shape without clean air, the rat was in bad shape with a broken value system. Just like the bee was fooled into thinking he was doing something valuable, some Russian man was fooled into thinking he chatted up a girl.

And most surprisingly, human value systems can be changed from the inside as well. Yet those changes are different. Toxo isn’t getting people eaten by cats, just some other personality changes. If and toxo can change personalities, is this good or bad? Can there be good changes to a value system, just as there are bad? Some researchers have even gone so far as to suggest that toxo infection has shaped much of what we call human civilization. There is a deeper question here: What do words like “good” and “bad” mean if not within a value system?

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[1] “Evolution trained on data for 4 billion years, involving (as I estimate) perhaps 10^35 or more separate learning trials, and in a sense distilled all this learning into a compact expression in the DNA. The DNA program is quite compact compared to this massive training.”
[2] Strictly speaking, Orchids don’t need new pollen to make new Orchids. They can do it alone if needed. But pollen from others mixes the genes, and gives a better chance for the new generation.

More references and further reading:

Friends & family tech support: My default setup

Friday, August 21st, 2009

I’m the go-to guy for computer questions in my family. And as I’ve visited friends in past months, I’ve done the same thing around the globe. The upshot is that I now have a pretty standard “package” that I give people. It’s a collection of free programs and a few tweaks that have worked best for me over the years. Having just done another set of installations this past week across western Germany, it’s about time to write it all out for me to remember. If you do tech support in your family, you might find it useful.

This is assuming they high speed internet connection and are running Windows XP or Vista. Say what you will, but that’s what most “normal” people use.

Browser: Firefox

The old classic is still the best. You can download it here. Google Chrome is decent alternative, but Firefox’s add-ons give you more options for patching things up.

  • Remove all the default bookmarks and replace with one’s that make sense for the user. Change the name of each bookmark because the defaults are really long. My standard set, with the names that I give them:
    - Search: Google, of course.
    - Email: Gmail (see below) or whatever web email service (if any) they use.
    - Wikipedia: Wikipedia
    - Maps: Google Maps, with default location set to their home.
    - News: Google News, with local news set to their city.
    - Weather: Weather Underground, with location set to their city.
    - Dictionary: Wordnik, new online dictionary that I worked on last year. (Or dictionary.com if you’re feeling boring.)
    - TV: Hulu, which has most TV shows. Only works in United States, unfortunately. (Alternatively, you can also add bookmarks for specific shows that they like.)
    - Radio: Pandora is again sadly US-only. Ask your friend for a few songs or bands they like, and watch as they are amazed at the music that Pandora delivers. (You’ll have to create an account for your friend to save their stations.)
    - Facebook, if they use it.
    - Their bank, local library, and other sites that they might enjoy. My mom loves the OneAcross crossword helper, for example.
  • Install Adblock Plus add-on to save them from advertsing overload.
  • My parents had a problem with accidentally pressing “F11″ and making Firefox go fullscreen. (F11 is directly above the Backspace key on their keyboard.) Using the Keyconfig add-on you can disable (and add) keyboard functions to solve problems like this.

Anti-virus: Avira

All free anti-virus software is annoying, but I’ve found Avira to be the least intrusive. It does it’s job silently for the most part, save for occasionally showing a pop-up advertising it’s pay products. (This can be deactivated if needed.)

  • Be sure to do a full system scan one you’ve installed it. If they haven’t had anti-virus software before, their system is sure to be infected.

Images: Picasa

You’d be surprised how many people I’ve met who have a digital camera but never figured out how to get the pictures onto their computer! I did a lot of research on this one, as my Dad has scanned 10,000+ photos and needs to manage them. (More here) The best free solution has been Picasa from Google. Of course, only install this if they don’t have any image program, or are unhappy with what they are currently using. I find many people are using crappy software that shipped with some product they bought. My Dad, for example, was using a absolutely hideous program from HP that had installed itself with his scanner.

  • If they have been using a different program, or have downloaded images scattered around, move them all to their “My Pictures” folder.
  • Have Picasa then scan only their “My Pictures” folder. Otherwise it will find all sorts of random crap from other programs.
  • Remove the “Blog This” button unless they are a blogger. (Right-click on the button area to configure this.)
  • If your friend uses Gmail, configure the “Email Image” button to work with their Gmail account. If they use a web email other than Gmail, configure Picasa to remove the “Email Image” button.
  • If your friend uses Facebook, install the Facebook Uploader button and connect it with their Facebook account. Very important: Once you have installed the Facebook App, you must do a few extra steps: In Facebook, click on “Applications” in the bottom left, then “Edit Applications”. Change the “Show” option to “Authorized”. Find the “Picasa” application and click “Edit Settings”. Grant the application “Extra Permissions” so that your friend won’t be confused by having a 2nd step where they have to approve uploaded images within Facebook.)
  • Connect their digital camera. When Windows asks what you want to do, select “Import with Picasa” and importantly also select “Do this action from now on.” The important thing is that Picasa launches automatically when your friend connects their camera.
  • Show them how to print an image using the “Print” button at the bottom.

Webcam: Logitech

Video calling amazes people. Every person I visit who sees me viedo skyping with friends immediately asks “How can I get that?” And OK, they’re not free. But the good news is that webcams can be had for $20 these days—not bad. I’ve had the best luck with Logitech webcams, especially for sound quality. The one’s with Carl Zeis lenses have amazing picture quality. (Stay away from Microsoft models because the software tries to strongarm the user into Windows products, and the button on top is an unnecessary complication that will only confuse people as it tries to launch Microsoft junk.)

  • After installing the Logitech driver software, modify the settings so that the “Logitech Assistant” does not launch every time the webcam is used. This extra floating window just confuses people.
  • Mount the webcam so that your friend, when sitting at the computer, has their head right near the top of the screen in the webcam image. Not centered in the image.

Telephony & Chat: Skype

I’m not a fan of the new interface, but Skype remains the best video chat solution in my opinion. It gets through most strange firewall situations, and isn’t tied to a specific email provider like Google Talk or Yahoo Video. And at least in my family, it’s what most people already have.

  • You’ll have to create an account for your friend. Be sure to give them the login details in case they need it someday.
  • Add as friends any people that you know your friend might want to call.
  • Add a picture to their profile, if you can find one. People like that.
  • To reduce spam for your friend, change the settings to only accept chats or calls from people in their contact list.
  • Configure Skype to login automatically and to launch with Windows.
  • Configure Skype to use their webcam for video and for the microphone.
  • Restart the computer and try making a call to make sure that all the default settings are correct.
  • In Firefox and Internet Explorer, remove the stupid Skype add-on that is added by default. Sheesh.

Flare: Google Earth

While maybe not as strictly “useful” as other applications, Google Earth is downright impressive and people, especially older non-technical people, find it to be amazing. Furthermore, your friend can use it to Geotag images in Picasa if they later feel ambitious.

Office: OpenOffice

If they haven’t bought Microsoft Office, they certainly don’t need it. But of course, they are bound to need to read (and sometimes create) files in Word, Excel, or Powerpoint formats. OpenOffice does a not-great but passable job.

  • Important: Change the default saving format to the Microsoft formats. (Yes, we all should support open formats. But believe me, you don’t want to try and explain this to not technical friends. Like it or not, Word and Excel are the defacto formats.) Go to “Preferences->Load/Save->General”. For each “Document Type” (Text Document, Spreadsheet, Presentation) change the “Always save as” option to “Microsoft XXXXX 97/2000/XP”.
  • Java will be installed as part of this process. Be sure you do NOT get tricked into installing the Yahoo toolbar as part of this. (See Todd’s jihad against toolbars.)

Screensharing: Microsoft Sharedview

If you are especially close with the person you’re helping, and don’t live nearby, you may want to be able to fix things remotely. The most foolproof free solution I’ve found is Microsoft Sharedview.

  • If your friend isn’t using Hotmail (let’s hope not!) you’ll have to create a Windows Live ID for them. You can use a non-Hotmail email account for this.
  • Configure SharedView to use their account, and to log in automatically.
  • Add a desktop icon that says something like “Share Computer with Stan”, but you might want to use your name instead.
  • Of course, you’ll need an account and SharedView on your computer too! Test sharing their screen with you. Also, this will also put your email address as the default the next time they open the program.

I live several thousand miles away from the people I provide tech support for, so I also have people install VNC, open source screen-sharing application. I use UltraVNC which has good support for Vista and a good encryption solution. (Note that you’ll probably have to open a hole in their firewall and do some port forwarding, which is beyond the scope of this post.)

UPDATE: Just learned of LogMeIn Free, which looks promising. May be even easier than Sharedview, and also free.

Email: Gmail

Your friends probably already has an email service they use. But if they don’t like it or are looking to change, Gmail is the best bet. The built-in Google Chat also gives you a backup chat service for when Skype doesn’t work. You can have it pull from their old account if needed. Or you can have their Gmail account forward to their old account.

Backup: Mozy

This one isn’t free, but Mozy is something that you should encourage them is worth the $5/month. I honestly haven’t used others, but hear good things about Carbonite.

PDF Reading: Foxit Reader

The Adobe reader is bloated, slow, and constantly annoying users. Install Foxit Reader and make it the default for PDF files. Note that you’ll also have to make this change in Firefox. (In the Options dialog, click on “Applications” and find “PDF”.)

Final System Cleanup

If they’ve been using their system for a while and haven’t had a good tech support person, you’ll have lots of garbage to clean up.

  • Remove all shortcuts from the desktop except for Firefox, Picasa, Skype, Google Earth, and programs that your friend specifically mentions using.
  • Check the “Launch at Startup” folder to see what crap may be set to automatically launch. Remove anything that your friend doesn’t actually use.
  • Clean out any toolbars from Internet Explorer and Firefox.
  • Remove links to Internet Explorer from the desktop and start menu. Rename the Firefox shortcut to something like “Web Browser - Firefox”
  • Remove unused programs from the “Start” menu.
  • Remove unnecesary icons from the system tray.

Playing tech support for a friend or family member is a noble and often thankless task. Good on you for taking it on. If you have other suggestions or ideas (or a similar list for Mac or Linux?), please share them below.

More:

Terms of Service are Today’s Lock-In

Sunday, March 30th, 2008

Every company would love to have customer lock-in; customers who can’t leave, and who continue to create revenue for you. The money just rolls in. Over the last decade, lock-in has evolved from shrinkwrap software to the online advertising world. Back then, customers were locked into Microsoft (and a few others) by file formats. Today we are instead locked into web services–especially social networks–by restrictive Terms of Service agreements. The battleground for customer freedom has changed from engineering to legal. Here’s my first-take assment of how things got started with file formats, and the strategy shift to the online world.

You could email your spreadsheet to a colleage in India, but they couldn’t read it without buying Excel. You were locked in to Microsoft by the engineering difficulty of reading their data format. Today you could authorize Facebook to scrape your friendlist and personal info from your MySpace profile, but they are legally disallowed from doing this. You are locked in to MySpace by the legal provisions of MySpace’s terms of service.

1990’s and Microsoft

I interviewed at Microsoft in Redmund the summer after graduating from college. They treated me like royalty, even giving me a rental car. I protested to the recruiter on the phone, “But I’m not yet 25!”  Bemusedly she explained, “Listen, we’re Microsoft. There won’t be a problem.”

I was offered a position on the Microsoft Money team. They had just cracked the file format of Quicken; the fruits of six months’ work by a team in India. That was an unusual position for Microsoft in the 90’s: they usually were the one’s setting the format standard. Back then it was said that 98% of the world’s documents were created with Microsoft products. And saved in Microsoft’s file formats.

File formats were the lock-in of the 90’s. You had to keep using Microsoft products because you had to work with everyone else, and they were using them too.

Today file lock-in remains an issue, but not nearly so important. Microsoft’s formats have been cracked wide open. My Mom reads attached Word documents in Gmail without realizing the format–she just clicks the “Read this” button.

Today and Social Networks

In today’s internet world, file formats don’t matter so much.  When was the last time you bought software because it was the only way to read or write some files? The online world has different frustrations. When I sign up for a new service, why can’t I point them to my MySpace page and say “Here’s my info, always look here for updates”?  Why can’t Outlook’s spam filter see who my friends are in Facebook, MySpace, and LinkedIn?  And what happens when today’s Facebookers are 70 and realize that all their life’s photos and thoughts and love letters are in one serivce, and there’s no way to hand these down to future generations?

This is my data. Why can’t I process it like files on my computer using whatever tool I choose? If I make a picture in Photoshop, Adobe can’t stop me from putting it in my Word document. If I put 2 years’ minutia of my life into MySpace, why can NewsCorp’s lawyers stop me from transferring it into Facebook, or downloading a backup copy for myself?

Unlike the file formats of yesteryear, there are no engineering challenges here. All the data is right there on the web pages. It doesn’t take a genius to program a server to download your Facebook page and scrape out your data: friends, interests, messages, photos, and the rest. Some have tried to build applications that do this. Robet Scoble was busted for testing one such attempt by Plaxo.

As a sometimes software engineer myself, the power of legal words are amazing. All of this innovation and user choice is eliminated by these short sentences:

MySpace Terms of Service

Prohibited activity includes, but is not limited to … (8) using the account, username, or password of another Member at any time or disclosing your password to any third party or permitting any third party to access your account [and your information];

Facebook Terms of Service

In addition, you agree not to use the Service or the Site to: … use automated scripts to collect information [even your own] from or otherwise interact with the Service or the Site;

Of course the picture isn’t nearly as cut and dried as I’ve made it out here. In a later post I want to work through the different mechanics–both financial and engineering–that run an ad-supported web service and push them to require these restrictions. But the takeaway here is that this problem will not be solved by engineering genius. There is no developer teams India working to crack the computer code that will give you freedom to switch social networks. Who will crack the legal codes of today, or how will they be forced open?

Colombia!

Thursday, February 7th, 2008

I arrived in Columbia late on Sunday night after a few too many flight delays in Miami. A taxi got me to the house of my friend Jason Bragg, who I traveled through Asia with waaaaay back in 2001.

I hadn’t planned it, but the next day there was a huge march just a few blocks from the apartment. The video above was taken there. What was especially interesting to me as a non-Colombian web guy, was that the whole thing was conceived less than a month ago on a Facebook group. Several hundred thousand people showed up in Bogotá, and worldwide numbers were in the millions. Nothing til now has given me such a visceral understanding of the power of social networks.

So yes, I’m in Colombia, which means blogging will be light. If you want to follow my travels, I’ll be posting more frequently to my new wandering-specific page. (also via RSS )

Command Line : GUI :: Web Applications : Facebook ?

Tuesday, February 5th, 2008

I’ve been thinking about the parallels between the development of small web applications and old-school unix command line programs.

The philosophy of unix (linux, and all command line interfaces) is to have lots of little programs that all do one task really well. ls lists files, grep finds text within files, sort sorts lines in files, and so on. There are thousands of these programs available, each with dozens of option flags. This was fine when only programmers were using computers, but ordinary folk found all these options to be daunting.

A similar sort of philosophy existed in the early days of post-bubble “web 2.0″. Photo sharing sites, bookmarking services, newsreaders, and blogging platforms all did one thing really well. And you could tie them all together using RSS and REST and other API acronymns. The ontology of files, lines, and ports gave way to posts, tags, and URLs. The people thriving here weren’t all programmers, but still not “the masses”.

In both cases, this chaos of anything-is-possible utilities eventually paved the way for bigger programs/services that included the most useful features and wrapped them all together in an easy-to-use package. Wordperfect and Word (and even Emacs) are much easier to use than grep and sort. MySpace and Facebook are much easier to use than coordinating your wordpress, flickr, and delicous accounts.

In both cases, the users of the old system decry the loss of power that comes with the new all-in-one package, but ultimately it means that millions more people can benefit. Just as the Apple Macintosh and Microsoft Windows opened computers to the masses, are Facebook and MySpace opening social media to the masses?

And more importantly, what will be the consequence if one emerges ‘victorious’ as Microsoft did with Windows? On the one hand this led to anticompetitive behavior and crushing of many little guys, but it also let to interface unification. (As I’ve said before)

Back in the 90’s Niel Stephenson extended this idea out to popular culture, arguing that Disney (and other bits of our visual western culture) performed the same function (with the same dangers) in the world of human culture. “In the Beginning was the Command Line” is a classic essay.

We have no choice but to trust some nameless artist at Disney or programmer at Apple or Microsoft [or Facebook] to make a few choices for us, close off some options, and give us a conveniently packaged executive summary.

Has technology always followed this pattern of chaotic empowering innovation followed by dumbed-down mass-market consolidation?

Facebook and Google add user feedback on same day

Thursday, November 29th, 2007

In a strange bit of synchronicity, Google and Facebook both rolled out similar features within 24 hours of each other. Both will now allow users to give feedback on items: In Google’s search results (via Googlified), and Facebook’s newsfeed.

Here’s Google:

And here’s Facebook:

In Google’s case, this is especially interesting as Google had been dismissive of “Social Search” in the past.

In August, I attended a talk by Marissa Mayer, Google’s leading executive on search, who said Google has worked on social search. However, she was somewhat dismissive of the opportunity. She said social search hadn’t shown much promise, but that if someone were to prove its worth, Google would be in a good position to incorporate it. (from VentureBeat )

Although to be fair, this isn’t strictly “social search” in the sense used by Swicki or the former Wink.com search application. In those applications the votes of everyone contributed to ranking of results. Your votes in the Google project apparently only affects your results…for now. (Lijit’s approach is different, being based on the social graph. See my earlier post about Social Search: Democracy or Network?)

Best quote about Facebook’s Ad Announcement

Wednesday, November 7th, 2007

This from Greg Yardley sums up my attitude too:

I’ve got no real interest in any of the crappy brands I’m given the ability to ‘endorse‘ on Facebook. You know what I want to endorse? Neat stuff. Handmade stuff. Obscure stuff. Edgy stuff. Things I think my friends will actually like, and won’t hear about on their own from a million other people. When I can click a bookmarklet or fill out a quick form and let everyone know how much I’m enjoying the monster laptop sleeve from Barry’s Farm, without forcing Barry’s Farm to pay a bajillion dollars for the privilege, then we’ll talk. And if Facebook as a company doesn’t realize that that type of recommendation - which disrupts and destroys traditional advertising, instead of trying to prop it up - is ultimately more valuable to them than whatever Coca-Cola’s paying, they’re not nearly as smart as they think they are.

Kudos to Socialmedia, and a great Interview

Friday, October 19th, 2007



Congratulations to Seth Goldstein and the rest of the crew at SocialMedia for for closing a $3.5 million Series A.

A great interview with Seth in Business 2.0 about SocialMedia. (Hat tip, Mr. Yardley.)

Seth was instrumental in the formation of my company, Lijit Networks, and my turn to entrepreneurship. Back in 2005 he talked me out of a cushy job in the valley to come work for him in New York while figuring out if my thesis could be a company. When things looked good, he introduced me to Brad Feld, which really got things rolling.

The rise of subjectivity on the web: What’s important to you?

Friday, September 21st, 2007

Paris is the capital of France. Your friends care about you.

Both statements are probably true, right? But one statement is more objective, more verifiable. The other statement is more important to you, more meaningful to your life.

You can find evidence for one statement in Wikipedia. You can find evidence for the other in Facebook.

Graph

Many years ago in a college class about Soren Kiekegaard, the professor explained how Soren said there was an inverse relationship between certainty and existential importance. I drew a graph like the one above to help me remember.

On one extreme you have the facts of logic and mathematics; ultimately provable and objective, but not at all important to me as an individual existing human being.  This is the realm of logic.  On the other extreme is my eternal happiness; ultimately important to me, but not at all provable or objective. This is the realm of faith. (In the middle lie facts of science and history, childhood memories, and whether my wife loves me.) Soren was arguing against Christian apologetics, but I’ve found myself going back to this model lately when thinking about Wikipedia, Google, Facebook, and the evolution of the web.

The web began as the domain of objectivity, with scientific papers and news sites and other content modeled after the old publisher-consumer model. But the arrival of blogs and social networks began to give us more subjectively interesting information. The content of any given MySpace or Facebook page is meaningless dribble to 99.99% of the web populace. But if your married friend changes their relationship status to “It’s complicated”–as happened to me recently–that’s BIG news!

So what are the trends here?

  • We are seeing more subjective information being published online, i.e. more info on the right side of the graph. How far will this go? What more personally interesting information is there? Biometrics? Morale?
  • Wikipedia is cornering the market on objective information, i.e. covering the left side of the graph. This led some to speculate that Wikipedia will eat Google.
  • Their is more objective information per person than subjective. This means you get objective information primarily via search. RSS readers and Facebook have shown that subjective information is best consumed as a feed. (Imagine the opposite! A Google interface for finding your friend’s favorite bands, or a feed of all new content on Wikipedia!)

Where do we go from here? Graph2