John Battelle vents his frustration with Google News. Bottom line is, much like the Google search index, placement in the Google news index is becoming important; people are waking up to the fact that we have no idea who these people are who are deciding what we see and don’t see. This represents a broader shift. As Richard Edelman said:
“We have reached an important juncture, where the lack of trust in established institutions and figures of authority has motivated people to trust their peers as the best sources of information about a company.”
Will Google catch this shift? How long will people continue to trust them?